Returns & Exchanges
At Uggoutlet, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and original-condition footwear. If your new boots or slippers aren't the perfect fit, we provide a streamlined process for returns and size exchanges.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unworn products in their original packaging, ensuring all tags are attached and the box is securely sealed for transit.
Attach the Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous delivery markings.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing